Join the Summit Management Team

Portfolio and Training Manager
Location: Stillwater, MN Type: Full Time
Job Description

Portfolio and Training Manager


Summit Management is a locally owned and operated company based in Stillwater, Minnesota. We offer our employees a competitive salary and fantastic benefits; Paid Time Off, Health and Dental benefits, 401K Plan, great work environment, and a passion for investing in our teams.

Summit Management is known for the great care we take with residents and employees alike. We are consistently growing and looking for strong candidates to be a part of the Summit Management family! We love coming to work each day and making a difference.

If that sounds like you, please read further about the qualification for this position. We look forward to hearing from you.

Who We Need: We’re looking for an experienced Portfolio and Training Manager who loves being a leader, going the extra mile, helping others, is results driven, and shows enthusiasm for work each day. This person keeps cool under pressure, understands all aspects of how each community runs and is a key leader that drives employee engagement and development. The Portfolio and Training Manager is someone who will always represent Summit Management in a positive and professional manner.

Responsibilities: You are responsible for achieving revenue growth and occupancy goals within your assigned portfolio. You accomplish these goals through leading your teams in creating the greatest possible living experience and well-being of all individuals associated with the communities, both team members and residents. You thrive on sharing your knowledge and creating a better future for Summit Management. You are the number one Ambassador of the Summit Management Culture and Vision.

The Portfolio Manager will assist the Director of Property Management in the development and monitoring of company policies and procedures related to property management; responsible for recruitment, training, development, and supervision of Property Managers and on-site teams. This position also includes assisting with special projects as needed.

The Portfolio Manager assist in recruiting, training and supervising the on-site teams in leasing and maintenance operations. The Portfolio Manager makes weekly site visits to inspect the properties to ensure routine and preventative maintenance are being performed and to oversee any capital improvement projects. This person establishes policies and guidelines for leasing and administering the properties and ensuring the on-site effectively implement them.


Training: The Portfolio Manager is in charge of making sure all employees are trained to effectively use the Property Management Software. As well as, assisting in making sure all compliance and other training to follow the company’s policies and safety practices. The Portfolio Manager assists in recruiting, hiring, and training of new staff as needed. Supporting other corporate staff in creating and modifying residential property portfolio processes, procedures and associated manuals.

Core Competencies: A successful Manager in this role should have extensive experience in property management, including repairs and renovations. This person should have a strong background in leasing and marketing s as well as the laws (Landlord-Tenant laws, Fair Housing laws, etc.), rental policies and best practices governing all aspects of management. A successful manager should be customer service oriented and have strong communication skills, both verbal and written. This person must be mature, responsible, organized and capable of coordinating multiple tasks.

  • Customer-Centric – Put the customer, both internal and external, at the heart of everything.
  • Leadership - Has an ability to inspire and lead others to goal achievement through day to day interaction.
  • Analytical - Regularly makes decisions and solved problems by analyzing information and evaluating results to choose the best solution and solve problems.
  • Communication - Communicates with Supervisors, Peers, or Subordinates providing information to by telephone, in written form, e-mail, or in person.
  • Conflict Resolution - Has an ability to remain calm during difficult situations, resolve conflicts and negotiating with others handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
  • Organization and Project Management - Organizes, plans, and prioritizes work.

Professional Requirements:

  • Thorough Knowledge of property management with a minimum of five years of experience in the industry
  • A minimum of three years on-site property management experience
  • Strong knowledge of pricing, marketing, property maintenance, customer service and sales techniques
  • Must have excellent verbal and written communication skills
  • Exceptional skills in personnel management including recruiting, training, development, coaching, retention, engagement, and conflict resolution
  • Ability to achieve the highest possible net operating income through the implementation of effective cost control, revenue maximization and delinquency management programs
  • Knowledge of developing and implementing cost saving measures
  • Knowledge of Fair Housing & Equal Housing Opportunity requirements and applicable program regulation
  • Experience using industry software such as OneSite or equivalent Property Management software, Resident Screening software and intermediate level user of business applications such as MS Office